Privacy Policy

We at nordluft take the data protection of our customers, suppliers, employees and visitors very seriously!

General note and mandatory information

Designation of the responsible body

nordluft Wärme- und Lüftungstechnik GmbH & Co. KG
Walter Kampers
Robert-Bosch-Strasse 5
49393 Lohne

The responsible body decides alone or together with others on the purposes and means of processing personal data (e.g. names, contact details, etc.)

Revocation of your consent to data processing

Only with your explicit consent are certain data processing operations possible. A revocation of your already given consent is possible at any time. An informal notification by e-mail to datenschutz@nordluft.com is sufficient for the revocation. The legality of the data processing carried out up to the point of revocation remains unaffected by the revocation.

Right of complaint to the responsible supervisory authority

As the person concerned, you have the right to complain to the responsible supervisory authority in the event of a breach of data protection law. The responsible supervisory authority for data protection issues is the data protection commissioner of the federal state of Lower Saxony. The following link provides a list of the data protection officers and their contact details: https://www.bfdi.bund.de/SharedDocs/Adressen/LfD/Niedersachsen.html?nn=5217144

Right to data transferability

You have the right to have data handed over to you or to third parties, which we process automatically on the basis of your consent or in fulfilment of a contract. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another responsible party, this will only take place if it is technically feasible.

Right of information, rectification, blocking, deletion

Within the framework of the applicable legal provisions, you have the right to obtain information free of charge at any time about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if necessary, a right to correct, block or delete this data. In this regard and also for further questions on the issue of personal data, you can contact us at any time using the contact options listed in the imprint.

SSL or TLS encryption

For security reasons and to protect the transfer of sensitive content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that the data you send via this website cannot be read by third parties. You can recognise an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

Data security officer

We have appointed a data security officer.

Jan Elsner

nordluft Wärme- und Lüftungstechnik GmbH & Co.KG
Robert-Bosch-Strasse 5
49393 Lohne
telephone: 04442 - 889 - 18
e-mail: datenschutz@nordluft.com

Contact form

The data transferred via the contact form will be saved including your contact data in order to be able to process your request or to be available for further questions. These data will not be passed on without your consent.

The data entered in the contact form will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a DSGVO). A revocation of your already given consent is possible at any time. An informal notification via e-mail to datenschutz@nordluft.com is sufficient for the revocation. The legality of the data processing operations carried out up to the time of revocation remains unaffected by the revocation.

Data transferred via the contact form will remain with us until you request us to delete them, revoke your permission to store them or until there is no longer any need to store them. Mandatory legal provisions - in particular retention times - remain unaffected.

Please be aware that we cannot give out personal data by telephone. You will receive information via mail on request.

YouTube

This website uses YouTube as a form of showing video contents. Provider for is the YouTube, LLC, 901, Cherry Ave., San Bruno, CA 94066, USA.

When a page with integrated YouTube plugin is called up, a connection to the YouTube servers will be established. This tells YouTube which of our pages you have called up.

YouTube can assign your surfing behaviour directly to your personal profile if you are logged in to your YouTube account. By logging out beforehand, you have the possibility to prevent this.

YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest in the sense of Art. 6 Para. 1 lit. f DSGVO.

Details on the handling of user data can be found in the YouTube data privacy policy at: https://www.google.de/intl/de/policies/privacy.

Cookies

Our website uses cookies. These are text files that your web browser stores on your device. Cookies help us to make our website more user-friendly, more effective and safer.

Some cookies are "session cookies". Such cookies are automatically deleted after your browser session ends. On the other hand, certain cookies remain on your terminal device until you delete them yourself. Such cookies help us to recognise you when you return to our website.

With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when you close the program. Disabling cookies may result in limited functionality of our website.

The setting of cookies, which are necessary for electronic communication processes or the provision of certain requested functions, is based on Art. 6 para. 1 letter f DSGVO. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically faultless and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these will be treated separately in this data protection declaration.

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses cookies. These are text files that your web browser stores on your device and enable an analysis of website use. Information generated by cookies about your use of our website is transferred to a Google server and stored there. Server location is usually the USA.

The setting of Google Analytics cookies is based on Art. 6 Para. 1 lit. f DSGVO. As the operator of this website, we have a legitimate interest in analysing user behaviour in order to optimise our website and, where appropriate, advertising.

IP anonymisation

We use Google Analytics in relation to the IP anonymisation function. It ensures that Google shortens your IP address within member states of the European Union or in other contracting states before sending it to the USA.  There may be exceptional cases in which Google transfers the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activities and to provide us with further services associated with the use of the website and the Internet. There is no consolidation of the IP address transferred by Google Analytics with other Google data.

Browser Plugin

The setting of cookies by your web browser can be prevented. However, some functions of our website could be restricted as a result. You can also prevent the collection of data concerning your website usage, including your IP address, and subsequent processing by Google. This is possible by downloading and installing the browser plugin accessible via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to the data collection

You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie is set to prevent the collection of your information on future visits to our site: Disable Google Analytics.

Details on how Google Analytics handles user data can be found in the Google privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Order processing

In order to fully comply with the legal data protection requirements, we have concluded a contract with Google for order processing.

Demographic characteristics at Google Analytics

Our website uses the "demographic features" function of Google Analytics. It can be used to generate reports that contain information on the age, gender and interests of visitors to the site. This data is taken from interest-based advertising by Google as well as from visitor data from third parties. It is not possible to assign the data to a specific person. You can deactivate this function at any time. You can do this via the ad settings in your Google Account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section "Objection to data collection".

Google AdWords and Google Conversion-Tracking

Our website uses Google AdWords. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising programme. As part of the online advertising program we work with conversion tracking. After a click on an ad placed by Google, a cookie is set for conversion tracking. Cookies are text files that your web browser stores on your device. Google AdWords cookies expire after 30 days and are not used to personally identify users. The cookie enables Google and us to recognise that you have clicked on an ad and been redirected to our website.

Every Google AdWords customer receives a different cookie. The cookies are not trackable through websites of AdWords customers. Conversion cookies are used to generate conversion statistics for AdWords customers who use conversion tracking. Adwords customers are informed how many users have clicked on their ad and been redirected to pages with conversion tracking tags. AdWords customers do not receive any information that would allow users to be personally identified. If you do not wish to participate in tracking, you can object to any use. In this case the conversion cookie must be deactivated in the user settings of the browser. In this way, no inclusion in the conversion tracking statistics takes place.

The storage of "conversion cookies" takes place on the basis of Art. 6 para. 1 lit. f DSGVO. As the website operator, we have a legitimate interest in analysing user behaviour in order to optimise our website and our advertising.

Details on Google AdWords and Google Conversion Tracking can be found in the Google data protection regulations: https://www.google.de/policies/privacy/.

With a modern web browser you can monitor, restrict or prevent the setting of cookies. Disabling cookies may result in limited functionality of our website.